Recent Posts

Professional Water Removal in your Park Cities Home.

9/10/2019 (Permalink)

fully furnished living area, with multiple commercial grade fans being used and drying tools. Professional water removal in the first 24-48 hours is very important in preventing the risk of further damage to your Park Cities home.

The Case for Professional Water Removal in Your Park Cities Home

When an appliance or plumbing line breaks in your Park Cities home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal in Park Cities is commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water loss. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth and to control malodors. Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of Park Cities is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at (214)-522-3000 for an immediate assessment to put this water crisis behind you.

A How To On Recovering From Storm Damage

9/10/2019 (Permalink)

roadway obstructions of large branches and leaves Let SERVPRO help you weather the storm.

Imagine your house has been attacked by a huge storm. The strong winds broke windows, blew doors open, caused some roof destruction. The rain can now creep inside your home, the place where your family is, and can cause more damage. No one wants to imagine anything happening to their homes, especially their family, but in case of an emergency, we have to. We have to be prepared for whatever comes.

Here are some tips recommended by Cintas to minimize the results of storm damage on your home or business.

  1. Consider safety hazards.
    1. Watch out for loose debris. Know how to shut off the electricity in affected areas. Educate your employees and family on how to do this safely and correctly.
  2. Examine outside doors and windows.
    1. Outside doors and windows have easy access to the storm. Ensure the door handles and knobs as well as window locks are still working properly. This can help prevent more water entering and possible break ins.
  3. Disinfect contaminated surfaces.
    1. Remove all contaminated material when cleaning after a storm. Cleaning the contaminated areas will help not spread the infected areas to other surfaces.
  4. Restore plumbing and water line.
    1. After storm damage, specifically flooding, water lines can be clogged or cause them to backflow. By ensuring they are clear, it can limit the chance of closures and odor issues.

For some of these tips, oneself doesn’t have the experience to do all the work. You can contact your insurance agent and they can find contractors and cleanup crews to do the job. If by any chance you are not happy with who they have chosen, give us a call,  SERVPRO of Park Cities at 214-522-3000 and we will gladly do all the dirty work for you.


Hope these helped. These are just a few tips on how to recover from storm damage.

Fallen Trees in Your Park Cities Home.

9/10/2019 (Permalink)

The side of a home that a tree had fallen through. The window and ceiling are broken. Debris on the ground. The aftermath of a storm can be scary, Let SERVPRO of Park Cities do everything we can to make it easier on you.

For as inviting as the natural light can be to your Park Cities home, grand window layouts can also present potential threats when your home encounters one of the many severe storm systems expected throughout the year. When trees get pushed over or split due to excessive winds, lightning, or other damages, these significant additions to your property can find their way to the windows you have installed and break them out. As alarming as this situation might be, the flooding that can result from this exposed portion of your home can become even more threatening. 

There are many homes throughout the area and its smaller surrounding communities, so storm and flood damage in Park Cities after a severe storm can affect many properties simultaneously. While there are many steps to recovering your home after substantial damages like this, you need a team of professionals that can arrive fast with the expertise to handle all phases of the job through its completion. Our SERVPRO team offers comprehensive support in flood damage situations to handle mitigation, assessments, reconstruction, and final restoration work that returns your damaged home to preloss condition.

Our professionals can arrive quickly with the equipment to begin extraction while our licensed contractors board up the areas broken out from the wind or falling trees. We can remove the tree or its limbs from against your home as well to further protect it from continued water damages. Once mitigation completes, our contacting division can step in immediately to repair and reconstruct damaged areas of your property.

The faster that our SERVPRO team can get notified of the situation the better able we are to protect your home against threats from flood effects. In the right circumstances, many of the saturated materials and affected areas can get fully restored without the need for further demolition and reconstruction.

It is essential to secure professional restoration services immediately when disasters like this strike, as you are rarely the only home in the area affected by the severe weather. Our SERVPRO of Park Cities rapid response team can work to make flooding in your home “Like it never even happened.” Give us a call at (214)-522-3000.

What is Dry Ice Blasting?

9/10/2019 (Permalink)

One of our service professionals using a dry ice blasting machine in his Personal Protective Equipment. (PPE) Our SERVPRO professional are dedicated to your safe as well as their own.

SERVPRO of Park Cities are experts in Commercial Fire cleaning and deodorization. Call us at 214-522-3000 to get your business up and running again!

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of Park Cities needed to clean a massive 55,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sandblasting, and dry-ice blasting, we determined that dry-ice blasting would be the best decision given the requirements of this particular job.

What is Dry Ice Blasting (Cleaning)?

Dry ice blasting is known by several names: dry ice blasting, dry ice cleaning, CO2 blasting, dry ice dusting, and even environmentally sustainable cleaning. Dry ice blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Dry ice blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared. But that's where the similarity ends.

Instead of using hard abrasive media to grind on a surface (and damage it), dry ice blasting uses soft dry ice, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate. If you want to read all the technical details, see the How CO2 Blasting Works page.

Why Dry Ice Blasting?

  • is a non-abrasive, nonflammable and nonconductive cleaning method

  • is environmentally responsible and contains no secondary contaminants such as solvents or grit media

  • allows most items to be cleaned in place without time-consuming disassembly

  • can be used without damaging active electrical or mechanical parts or creating fire hazards

  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling

  • can be used for many general cleaning applications

Dry ice blasting uses compressed air to accelerate frozen carbon dioxide (CO2) "dry ice" pellets to a high velocity. A compressed air supply of 80 PSI/50 CFM can be used in this process. Dry ice pellets can be made on-site or supplied. Pellets are made from food grade carbon dioxide that has been specifically approved by the FDA, EPA, and USDA.

Carbon dioxide is a non-poisonous, liquefied gas, which is both inexpensive and easily stored at work sites.

 We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company have experienced any type of issue, give SERVPRO of Park Cities a call at 214-522-3000

Let SERVPRO Serve You.

9/10/2019 (Permalink)

A Servpro ad featuring 4 of the different kinds of vehicles we use in our every day services. SERVPRO. We’re always here to serve.

SERVPRO of Park Cities Professionals can save you from higher property damage costs!

1-4-8 Service Response Guidelines

SERVPRO’s 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expenses from secondary damages.

  • 1. Within one hour from notice of loss, SERVPRO of Park Cities Professionals will contact you to arrange for service.
  • 4. Within four hours of loss notification, SERVPRO of Park Cities Professional will be on-site to start mitigation services (if necessary).
  • 8. Within 8 business hours, a verbal briefing of the scope of work will be communicated to the property manager or point of contact by a SERVPRO of Park Cities Professional.

Restore Versus Replace - SERVPRO of Park Cities Professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting - Through pretesting, SERVPRO of Park Cities Professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expenses and business disruption.

Inventory Analysis - The Inventory Analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service - CCIS provides itemized room-by-room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete with Loss Reports - Online access is available to all files, information and proof of results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center - Prompt work order handling and dispatch don’t have to wait for daylight. Utilizing SERVPRO’s 24/7 Call Center, emergency services can begin as soon as possible, helping minimize additional loss, downtime and expense.

Large Loss Capabilities – Catastrophic Loss Response Team - With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO’s Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

Professional Reassurance and Consistency - As leaders in cleanup and restoration, SERVPRO of Park Cities Professionals strive to maintain a professional appearance in uniform, equipment, vehicles and cleaning methods to help convey “Green
means clean!”

National Accounts Guidelines (for National Accounts Insurance Clients) - To assure to our clients they will receive consistent, professional service and performance across the country, the National Accounts Guidelines require completed job files, detailed communication and much more from SERVPRO of Park Cities Professionals.

More than 1,700 Franchises located in North America - SERVPRO of Park Cities Professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.

Professional Fire Damage Clean Up- Park Cities

9/6/2019 (Permalink)

Photo of a wall with burnt markings and fire damage. Next to the wall you see a burnt fridge as well as burnt cabinets. Once the fire is out doesn’t mean you’re safe. Find out what damages the fire left behind before you begin restoration services.

The reasons why professional fire cleanup is crucial focus on safety and thorough remediation in Park Cities as elsewhere. A seemingly minor fire quickly extinguished, might appear to need merely a slightly more intense than usual seasonal cleaning. Taking this perspective is risky, with the potential to expose your loved ones and the structure of your home to invisible yet severe progressive damage.

Significant Water Damage

Merely because it was introduced on purpose to mitigate fire damage in your Park Cities home does not negate the hazards of water damage. Slips and falls, electrical shocks, and permanent harm to building materials are just some of the dangers of firefighting water incursion. Efficient water removal and structural drying are essential before or while soot and other debris are cleared. Our technicians hold multiple certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and can move between tasks seamlessly.

Safety Concerns When Managing Toxic Residues

Regardless of the extent of the smoke and soot damage, cleaning is a hazardous endeavor. The chemicals, tar, and gasses produced by fire are toxic and abrasive. SERVPRO Fire and Smoke Restoration Technicians (FSRT) are highly-trained in appropriate strategies that clean fire residues efficiently while avoiding smearing and further damage to surfaces by sharp-edged soot particles. We match the type of soot with appropriate cleaners, tools, and methods based on research and experience, not trial and error. 

Specialized Professional Equipment

SERVPRO technicians don personal protective equipment (PPE) when evaluating and cleaning your home. We frequently contain the work area with heavy-duty plastic sheeting and by operating a negative pressure air scrubber. The pressure seals the partition and forces airborne contaminants through HEPA filters before exhausting outside.

Pack-Out Possibilities

The contents of your home suffer from smoke, smells, and soot, too. We offer a Contents Claim Inventory Service (CCIS) to document any items we remove for assessment, cleaning, deodorization, and other restorative procedures at our production facility. Our talented Contents Processing Technicians (CPT) employ a broad range of strategies to save personal possessions you feared ruined beyond repair.

SERVPRO of Park Cities offers victims of fire damage a comprehensive array of professional mitigation and remediation services. Partner up with our skilled and certified team by scheduling an assessment at. (214)-522-3000

Park Cities Fire Odor Removal. Sometimes it’s inside the walls.

9/6/2019 (Permalink)

Photo of an open door, surrounding walls, and household items covered with smoke and soot. SERVPRO can assist in removing the damage from outside as well as inside the walls. #Likeitneverhappened

Recovering from a fire disaster is a many-phase process in Park Cities. Our highly-qualified fire mitigation team takes the process step by step, ensuring we miss nothing in our quest to make your fire crisis “Like it never even happened.” From water and chemical removal because of firefighting efforts to customized residue cleaning and charring restoration, we handle all necessary tasks safely and professionally.


Lingering smoke smells make the removal of fire odor in your Park Cities home very important. No matter how untouched your dwelling looks after our team finishes surface cleaning and damage restoration, the unmistakable odor of the combusted building materials and contents brings back unpleasant and perhaps terrifying memories.

SERVPRO fire remediation crew members approach odor removal systematically, following protocols learned during Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. We start by removing the burned materials, including scraping down charred structural materials to undamaged layers. A thorough cleaning removes many of the odor-bearing residues. If a smell continues to emanate from a cleaned surface, we might consider sealing with appropriate professional products.

HVAC systems can spread and retain odor-bearing particles. If vents are open during the fire or fire residue cleaning efforts, the odors drift far from the fire site. At a minimum, filters need changing, and the system needs to be turned off for evaluation. SERVPRO experts inspect the ductwork to see if cleaning or sealing is indicated and make arrangements to complete that service.

Airborne soot particles and those that settle on surfaces and furnishings are tiny yet pack a pungency that must be addressed. SERVPRO crews prefer to use techniques and equipment that eliminate the odors rather than covering them with distracting perfumes. Thermal foggers recreate the conditions of the fire to disperse heated chemicals that attach to the granular bits and neutralize the smell. We also use hydroxyl generators or ozone machines as another way to attack the odor problem at a molecular level. Enzymatic products can help with organic soiling and smells.

Rely on the team at SERVPRO of Park Cities to eliminate the smoky odors that might otherwise remain in your home even after fire remediation. Call us at (214)-522-3000 to get the process of odor abatement rolling.

Click here for more information Park Cities.

Storm Emergency Kit Park Cities, be prepared!

9/6/2019 (Permalink)

First aid kit, hygienic items, water and canned food, a flash light, radio, and over the counter meds. Emergencies are unexpected and out our control. The only thing we can control is our preparedness.

Is your family prepared for a storm? Are you prepared to survive in your storm shelter, wherever it may be, for up to a week? While storm tracking equipment is much more advanced than it once was, it will unfortunately never be able to predict the future so it is up to us to be prepared for any potential disaster situation. A good way to do that is to have a storm emergency kit prepared and easily accessible. Here are some good items to include in your kit:

  • Non-perishable food (such as dried fruit or peanut butter)
  • Can opener
  • Trash bags and moist towelettes for sanitation reasons 
  • First aid kit with any necessary prescription medications 
  • Extra batteries
  • Matches in a waterproof container
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or a hand-cranked radio
  • Sleeping bag or warm blanket for each person
  • Flashlights
  • Whistle 
  • Can opener (manual)
  • Local maps
  • Pet supplies
  • Baby supplies (formula, diapers)
  • Dust masks
  • Cellphone with charger and/or solar charger 
  • Books, games, and puzzles.

For more information about what you can do to recover from unexpected disaster please visit our website here or call us at 214-522-3000.

SERVPRO Park Cities, always here to help. 

Smoke and Soot damage in Park Cities.

9/5/2019 (Permalink)

TV and a tv stand the surrounding areas covered in smoke and soot residue. The damage left behind from Fire and Smoke before beginning the restoration services.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, leaking through the holes used for pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of smoke residue after a fire. Before restoration begins, SERVPRO of Park Cities will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, oily. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and finishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 214-522-3000

20 Years of Service

2/14/2019 (Permalink)

SERVPRO of Park Cities first opened its doors in 1997. For over 20 years, it has been our pleasure to serve all of the cleanup and restoration needs of the Park Cities area. Throughout the years, both our professionals and services have grown in their expertise and knowledge. Our employees are certified experts in all realms of the restoration world, you couldn't ask for a better team when it comes to the care of your home or commercial property. Our services now span from water and fire restoration to biohazard cleanups and air duct cleanings. We are ready, at a moments notice, to help the community in a variety of ways with an amazing team of highly trained professionals. To better understand the range of ways SERVPRO can serve you, check out our list of services:

Restoration Services

  • Fire, Smoke & Soot
  • Water Removal
  • Dehumidification
  • Catastrophic Storm Response
  • Move Outs
  • Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning Services

  • Air Ducts & HVAC
  • Biohazard, Crime Scene & Vandalism
  • Carpet & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls & Hard Floors
  • Deodorization

For the last 20 years, the next 20 and beyond, SERVPRO of Park Cities is here to help with all of your restoration needs. Whether for a home or a business, consultation or emergency, call us anytime at 214-522-3000.