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Park Cities Company Restores Water Damaged Basements

8/3/2020 (Permalink)

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SERVPRO of Park Cities provides damage restoration for basements.

Though not as common in Texas as in other states, basements and basement apartments provide wonderful amenities, increased living space, and extra income for homeowners who upgrade the living space to accommodate a renter or renters. Homes in the Dallas/Fort Worth area that do have basements are generally older.

More Not Fewer Basements

Since the early 1980s, the trend to include a basement in house design has become more prevalent. One factor in the increase in the number of basements in new housing construction is the migration of people from colder climates where basements are common to the more temperate South. A basement nearly doubles the square footage of a home at a very affordable price.

Utilities for a basement apartment are very affordable, and the basement enjoys the insulation afforded from being underground. Temperature variations are minimal in a basement apartment, making it very energy efficient and economical.

A basement also serves as a built-in storm shelter, which is an attractive feature in light of recent tornadoes. Should the neighborhood lose power, the basement will maintain a relatively stable temperature no matter what the outside ambient temperature is.

The extra expense to excavate through the surface limestone adds a layer of cost to a home, so basements are found more frequently in high-end homes. All things considered, a basement is an economical way to add usable, comfortable square footage to a home.

Legal Considerations

In some cities around the US, secondary suites, such as garage and basement apartments, are not permitted because they do not conform to the zoning or land use district in which the property is located. Basement upgrades and conversions are great DIY projects. Sometimes these projects are completed without the proper permits and inspections and do not meet the local building code. Still, with proper permitting, a basement apartment provides a strong ROI.

Health Risks Easily Resolved

Basement apartments that fail to meet proper building codes may pose a health risk to the occupants of both the basement apartment and the occupants of the home. An inspection by a certified electrician can identify any issues that need to be resolved. Adding GFCI receptacles where and if needed will prevent electrocution and eliminate circuit overloads that may potentially disrupt the lives of everyone living in the home.

Smoke detectors and carbon monoxide monitors mitigate any risks related to fires. A basement fire is dangerous because the smoke has limited avenues of escape and may fill the basement very quickly. An additional exit contributes to the overall safety of the basement.

Adequate ventilation can be achieved, starting with an air purifier. A consultation with an HVAC professional can provide simple, affordable solutions that enhance the air quality of the basement. Improving the air quality and decreasing the humidity can alleviate concerns over mold and mildew in a basement. In any case, a mold inspection will identify any issues and provide reasonable strategies to resolve any mold problems.

Another health concern may be chemicals stored in the basement that may give off unhealthy fumes. Identify all chemicals, label the containers appropriately, and discard outdated or dangerous chemicals. Find an alternate storage location for the remaining chemicals such as paints, pesticides, and toxic household cleaners.

Flammable liquids such as gasoline, diesel fuel, oil, aerosol starter fluid, and charcoal lighter fluid may present a safety hazard. Whether the basement serves as an underground bungalow or as more indoor living space for the homeowner, flammable or toxic chemicals are best stored away from the home.

Radon is often associated with a basement. A radon inspection can determine the risk level for radon. A radon mitigation specialist can offer solutions if any issues exist at all. Often, improving the ventilation will remedy or mitigate many problems at once.

Basements are attractive to insects, pests, and mice. A regular visit from a competent, environmentally-friendly pest control company will take care of unwanted guests. Include basement treatment in the overall pest control plan.

Damage Restoration Services for Basements

SERVPRO of Park Cities knows basements. Should a basement become flooded, SERVPRO provides decades of experience dealing with flooded basements. SERVPRO can come in and do a thorough clean to prepare a basement apartment for occupancy. The technicians at SERVPRO of Park Cities can mitigate any mold or mildew issues the homeowner may have in the basement. Basements are not as common in the Dallas area as in other parts of the country, but when a water damage disaster strikes a home, including the basement, trust the professionals at SERVPRO of Park Cities.

For more information about basement water damage restoration, visit the SERVPRO of Park Cities website at Contact the office by phone at (214) 522-3000.

Park Cities Fire and Water Damage Restoration Company Urges People to Be Careful With Fireworks

6/30/2020 (Permalink)

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Summary: SERVPRO of Park Cities urges people to use caution when setting off fireworks.

Celebrating the Fourth of July with fireworks is a deep-rooted American tradition. SERVPRO of Park Cities, a damage restoration company and cleaning service, urges residents of Dallas, University Park, Highland Park, and surrounding areas to use caution when enjoying this tradition.

The first use of fireworks in a July 4th celebration was in Boston, MA, in 1777. Founding father John Adams said he wanted the anniversary of independence to be remembered for years with such things as “bonfires” and “illuminations.” Since the first July 4th fireworks display occurred during the Revolutionary War, some historians think the fireworks were intended as a “morale booster.” Early celebrations would have also included the firing of guns and cannons, adding to the explosive nature of the festivities.

Fireworks Can Be Dangerous

The National Fire Protection Association provides the following fireworks fire and injury statistics to drive home the potential danger that can arise from improperly handling fireworks. “Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage. In 2018, U.S. hospital emergency rooms treated an estimated 9,100 people for fireworks-related injuries; half of those injuries were to the extremities, and 34% were to the eye or other parts of the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2018 injuries. These injury estimates were obtained or derived from the U.S. Consumer Product Safety Commission’s 2018 Fireworks Annual Report by Yongling Tu and Jason Ng.”

How to Stay Safe When Using Fireworks

Fireworks are a traditional part of many holiday celebrations, but they also can be dangerous. The Texas Department of Insurance offers the following fireworks safety tips.

  1. Follow local rules.

Some areas allow only certain types of fireworks, and most areas do not allow fireworks within city limits or during burn bans. Follow the local law and contact the local fire officials if there are any questions.

  1. Find out if a permit is required.

Organizers will need a permit from the local fire department if they are having a fireworks display for a group of fifty or more.

  1. Hire licensed professionals.

If someone is hired to put on a display for a group, he or she must have a Texas pyrotechnic operator’s license. To find out if an individual has a Texas license, contact the State Fire Marshal’s Office by phone at 1-800-578-4677 or by email at

  1. Make sure fireworks are legal in the area.

Fireworks can be sold only at certain times of the year, typically during the week or so leading up to a major holiday. Besides the Fourth of July and New Year’s celebrations, Texas counties may decide to include Texas Independence Day (March 2nd), San Jacinto Day (April 21st), Cinco de Mayo (May 5th), and Memorial Day. Anyone can use fireworks any day of the year as long as they are not banned in the area where they are being used.

  1. Be safe!
  • Children should not use fireworks. Make sure an adult is always watching when children are nearby.
  • Remember: Do not mix alcohol and fireworks.
  • Follow the firework instructions.
  • Do not use fireworks near dry grass, brush, or other flammable materials.
  • Never aim fireworks in the direction of a house, person, or animal.
  • Have a bucket of water, garden hose, or another water source nearby in

case of emergencies.

Fire and Water Damage Restoration Process

When a home or business is dealing with the aftermath of a fire, the damage that it can cause to the property structure and valuable possessions can be extremely devastating. Here at SERVPRO, the team understands the stress, confusion, and emotions that are present when dealing with this kind of ordeal. The SERVPRO technicians are highly skilled and certified, as well as equipped with fire damage restoration equipment to take special care of the client’s property and possessions. The SERVPRO team will be there with the customer every step along the way to explain the process to help get them through this stressful time.

After the fire trucks leave, the home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO has the specialized fire restoration training needed to restore a home to its pre-fire condition.

Every fire damage event requires a unique solution, but the general process stays the same. The steps listed below illustrate the process for the typical fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when a customer calls SERVPRO. A representative will ask questions regarding the fire damage event that will help SERVPRO respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

SERVPRO technicians carefully inspect and test adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the team can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (If Water Damage Is Present)

The water removal process begins almost immediately and removes the majority of the water. SERVPRO technicians then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot From All Surfaces

Specialized equipment and techniques are used to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

Skilled technicians clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. SERVPRO employs a variety of cleaning techniques to restore belongings to their pre-fire conditions. The SERVPRO specialists are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting a home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.


SERVPRO of Park Cities hopes that everyone’s Fourth of July celebration will be safe, enjoyable, and fire-free. The team of fire and water damage experts is proud to serve the local communities of  Dallas, University Park, Highland Park,  and surrounding areas.

To learn more about fire and water damage restoration, visit the SERVPRO of Park Cities at Contact a SERVPRO representative by phone at (214) 522-3000.

Park Cities Water Damage Specialists Handle HVAC Water Damage

5/29/2020 (Permalink)

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Summary: SERVPRO of Park Cities responds quickly to any size water damage disaster, including an HVAC condensate pan overflow.

Park Cities, TX refers to the town of Highland Park and the city of University Park, the home of Southern Methodist University. Ted is an example of a conscientious homeowner living in Park Cities. His HVAC condensate drainpipe on his older home emptied next to the foundation. After doing some research, Ted learned that constant water dripping near the foundation could produce mold and mildew in the crawl space, creating an unhealthy environment. The moisture could also wick into the concrete slab.

When Ted discovered evidence of peeling paint and some slight mold and mildew on walls of his basement, he decided to extend the drain pipe away from the home’s foundation. He only needed to extend the pipe about ten feet away from the house because the slope of the yard would keep the water from doing any further damage. The project took up most of a Saturday morning and involved the entire family, including Ted’s four-year-old son Ethan, who loved to play in the dirt.

Ted and his family dug a trench deep enough to keep the water in the pipe from freezing in the winter and to keep the pipe sloped so that the water would flow freely. When the job was finished, Ted admired the steady stream of water flowing from the pipe.

Up to twenty or more gallons of water per day can flow from a standard HVAC system. Hot weather, a filter clogged with dust and animal hair, and dirty coils can make a system work harder, which means even more daily water production. However, an annual HVAC inspection and a monthly filter replacement kept Ted’s system in peak condition.The pipe extension project proved successful, and there was no more peeling paint, mold, mildew, or musty smell in the basement. 

Four-year-old Ethan was fascinated by the constant flow of water coming from the drain pipe. Over time, he began to worry that there was too much water, and he did not want all the water to drain out of the house. Trying to be helpful, he plugged the end of the pipe with dirt, small stones, paper, plastic, and sticks. Finally, Ethan stopped the water flow, and he was pleased with his success.

When Ted began to see water streaks in the ceiling, sheetrock damage along the walls and baseboards, soggy carpeting, and a buckling floor, he knew there was a leak. He discovered the leak in the attic around the HVAC system, where the drip pan was overflowing and likely had been for quite some time. By the time an overflowing condensate drip pan is discovered, the damage is already done. Hundreds of gallons of water can leak into the ceiling, walls, and flooring of a home over the period of a few weeks.

Ted called a local HVAC technician to thoroughly inspect the unit. The technician saw that the filter, coils, and drain pan were clean, and the pipe did not appear to be clogged with mold or algae. A check of the drain pipe in the yard revealed the dirt, stones, sticks, and debris that were the source of the clog. When the plug was removed, the pipe gushed water.

While the clog was discovered and resolved in only a few minutes, the water damage to the home was extensive. The water damage, the structural damage, and the presence of mold and mildew required expertise, training, and equipment that only a Park Cities water damage restoration specialist could provide.

The SERVPRO of Park Cities Water Damage Restoration Process

Every water damage scenario is different. Whether the cause is a local flood or a leak in the home, each incident requires a unique solution tailored to the specific situation. However, the overall water restoration process remains the same. The steps below detail the SERVPRO restoration process for the typical water-damaged property, including an HVAC water damage situation.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal and Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

The team at SERVPRO of Park Cities will coordinate with the insurance company for the entire process, reducing stress and bringing peace of mind to the property owner.


SERVPRO of Park Cities has emergency 24-hour service and is “faster to any size disaster.” The experienced, highly-trained professionals deploy the latest extraction, removal, and drying technologies. Locally owned and operated, SERVPRO of Park Cities is a trusted leader in the water damage restoration industry.

For more information about water damage restoration, visit the SERVPRO of Park Cities website at To speak with a SERVPRO representative, call (214) 522-3000.

Park Cities SERVPRO Offers Mold Remediation Services

5/1/2020 (Permalink)

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Summary: SERVPRO of Park Cities remediates mold issues and restores the area to normal, natural mold levels that are safer and more healthy.

Mold is present almost everywhere. Microscopic mold spores float along in the air and can enter a house through windows, doors, and HVAC systems. Clothing and pets also transport mold. Mold can begin to cause health effects when spores are exposed to moisture and grow into colonies.

Homeowners should beware of restoration businesses that guarantee to remove all mold since it is technically impossible to remove every spore of mold from a home or business. However, mold colonies can be remediated, and the moisture that causes colonies to form can be addressed.

Five Common Types of Mold

  1. Cladosporium

Often found on dead or live plant material, this type of mold lives both outside and inside homes. It is usually dark green, brown, or black in color. It grows on damp wallpaper, HVAC insulation, wet carpet, and acrylic painted walls.

  1. Trichoderma

Trichoderma is most commonly found in forests, wood, and soil. It can make its way into the home, especially where water damage has occurred. This type of mold can also be brought indoors by way of surfaces that come in contact with it outdoors before entering the home, such as clothing, shoes, and pets.

  1. Penicillium

While some species of Penicillium have greatly benefited the world, this fungus can have health effects if found in large quantities in the home. Penicillium can be found growing on fruits and vegetables or living on walls, carpets, or furniture. This mold species is often easy to identify since it can be either yellow, green, or blue in color.

  1. Stachybotrys Chartarum

More commonly known as “black mold,” mold growth from this type of fungus is often found in HVAC systems and other areas with consistent moisture. It can be either green or black in color and has an identifiable musty smell that can lead homeowners to growing colonies.

  1. Aspergillus

High humidity levels can cause this common type of mold to be found in the home. One variety of Aspergillus called Aspergillus fumigatus is often found in pillows.

While these five types of mold are some of the most common, there over 10,000 different species of mold.

Most people are not bothered by exposure to mold spores, but a small percentage experience health effects. If there are large mold colonies growing in a home, the homeowner may want to bring in a mold remediation specialist for mitigation services that will restore more normal mold levels.

Before mold remediation can begin, any sources of water or moisture must be addressed. According to the Texas Department of State Health Services, “Mold thrives in continuously wet conditions and can start to grow within 24 hours after a flood.” If the water damage or moisture buildup is not resolved first, the mold may return. Because mold spores thrive on moisture, homeowners need to remember that even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45%.

A qualified restoration company understands the science behind mold and mold growth, and a skilled team has the training and expertise to remediate mold colonies in a home or business. The technicians at SERVPRO of Park Cities are the experts in mold mitigation and remediation. As IICRC certified professionals, they are trained to target and resolve any mold outbreak. The team includes an Applied Microbial Remediation Specialist, a Water Damage Restoration Technician, and an Applied Structural Drying Technician.

While every scenario is different and requires a unique solution, the general mold remediation process proceeds as follows:

  1.   Emergency Contact
  2.   Inspection and Mold Damage Assessment
  3.   Mold Containment
  4.   Air Filtration
  5.   Removing Mold and Mold-Infested Materials
  6.   Cleaning Contents and Belongings
  7.   Restoration

Because of the integral role water plays in mold colony growth, the initial focus is to stop the source of water feeding the mold. Then, SERVPRO isolates the affected area using a negative air pressure chamber. The team engages in ongoing mold remediation training and invests in the latest equipment to better serve clients.

For more information about mold remediation, call SERVPRO of Park Cities at (214) 522-3000.

Keeping Children Safe and Healthy in the Daycare Learning and Play Space

3/26/2020 (Permalink)

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Summary: SERVPRO of Park Cities shares simple steps to help prevent the spread of infectious diseases at daycare centers.

  • Dr. Vincent Iannelli, a board-certified pediatrician and fellow of the American Academy of Pediatrics, comments about the health and wellness of children in daycare, "Young children who are in daycare very often get frequent upper respiratory tract infections, including colds and secondary ear infections. In fact, experts estimate that the average child gets six to eight viral upper respiratory tract infections each year."

Pediatrician Dr. Henry Ukpeh confirms that it is not unusual for toddlers just starting group childcare to get sick more frequently. They may develop as many as eight to 12 colds in the first 12 months of daycare. This is because daycares are, in his words, "the perfect environment for the transmission of viruses."

Dr. Vincent Iannelli also states, "Fortunately, the longer that kids are in daycare, the fewer infections they usually get. And by the time they start kindergarten, children who were in daycare seem to get sick much less often than children who weren't in daycare."

These considerations are essential in light of the recent declaration of a state of emergency in the United States concerning the infectious disease coronavirus or COVID-19.

COVID-19 in the News

Reports of the rise of a strain of the Coronavirus, COVID-19, have recently appeared in the news. What is COVID-19? COVID-19 is an infectious disease resulting from the severe acute respiratory syndrome coronavirus (SARS-CoV-2). The disease has spread around the globe beginning in 2019, resulting in the 2019–20 coronavirus pandemic.

Most cases present only mild symptoms, which include fever, cough, and shortness of breath. Some individuals have muscle aches, sputum, and sore throat, as well. Some cases do get worse and move into pneumonia and more severe illness. The infection is spread by respiratory droplets, usually from coughing. Once a person has been exposed to COVID-19, the appearance of symptoms is, on average, approximately five days.

SERVPRO of Park Cities recommends that everyone take protective measures to protect themselves and others by following precautions offered by the CDC: Wash hands often with soap and water for at least 20 seconds or use hand sanitizer. Avoid close contact with people who are sick. Avoid touching the eyes, nose, and mouth with unwashed hands.

Seek medical attention if symptoms consistent with those of COVID-19 arise. Stay home if sickness occurs. Cover the nose and mouth with a tissue when coughing or sneezing. Wear a facemask if one becomes sick. Clean and disinfect surfaces that are touched frequently.

Daycare Specific Health Strategies

What can daycares and parents do to promote a healthy environment in light of COVID-19 and other infectious diseases such as the flu or a stomach virus?

A simple and efficient path to promote learning and play space health includes the following items.

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the facility for daycare workers and older children.
  3. Provide disinfectant wipes for workers to wipe down items and surfaces such as toys, tables, chairs, learning stations, inside recreational areas, outside playground equipment, and other frequently touched items or surfaces.
  4. Workers may wear disposable gloves when needed and appropriate. 
  5. Remind parents and workers of daycare sickness policy.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu and cold season or during periods of significant increase in sickness.

These measures are very basic, yet they go a long way to keep learning and play spaces healthy and happy.

When is it time to call in a professional cleaning service to clean, disinfect, and sanitize the facility?

It is always prudent to be proactive. It can never be too early to seek advice from a cleaning professional to address daycare facility health and hygiene. An outbreak of the flu or an aggressive stomach virus could result in the illness spreading through the daycare. If the facility were to shut down for a week or two, the impact on the families of the children and the workers could be difficult to manage.

A qualified cleaning professional can provide prevention strategies for a daycare, as well as for a business, school, nursing home, or church. SERVPRO of Park Cities has a reputation as the industry leader for water and fire damage restoration and disaster recovery. The SERVPRO team also specializes in commercial and residential cleaning at a level that excels above other cleaning services. Using advanced cleaning technologies, tools, and techniques, the SERVPRO experts clean to the most thorough standard. Following CDC guidelines, they use only safe, hospital-grade cleaning solutions that kill germs and bacteria.

When SERVPRO visits a daycare or nursery environment to address germs and infection, they offer a comprehensive solution that includes disinfecting all floors and flat surfaces. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

SERVPRO can make any daycare look, smell, and feel clean and fresh while also making it a sanitary and safe environment for both children and workers. Most people think of a flooded basement, a sewage spill, a fire, or disaster recovery when they think of SERVPRO. But, the professionals at SERVPRO have been delivering deep clean and regular maintenance for daycares, businesses, churches, and homes for years. They are the pros who know how to serve.

For more information about daycare cleaning services, call SERVPRO of Park Cities at (214) 522-3000.

SERVPRO through out History.

2/14/2020 (Permalink)

A historic black and white photo of a SERVPRO professional and customer in front of an original franchise car. SERVPRO has and will continue to offer innovations in home restoration for more decades to come.

Many times when disaster strikes the home the biggest question we are left with is “What do I do next?” This is where SERVPRO comes in. When you are unaware of what kind of action to take in these situations SERVPRO can help guide you to the correct solution. SERVPRO offers time sensitive consultations where our professionals can get a good idea of the extent of damage done as well we what will be required to begin mitigation.

  SERVPRO offers 50+ years of professional experience with each franchise being owned and operated individually. SERVPRO of Park Cities first opened its doors in 1997. For over 20 years, it has been our pleasure to serve all of the cleanup and restoration needs of the Park Cities area. Throughout the years, both our professionals and services have grown in their expertise and knowledge. Our employees are certified experts in all realms of the restoration world, you couldn't ask for a better team when it comes to the care of your home or commercial property. Our services now span from water and fire restoration to biohazard cleanups and air duct cleanings. We are ready, at a moments notice, to help the community in a variety of ways with an amazing team of highly trained professionals. To better understand the range of ways SERVPRO can serve you, check out our list of services:

Restoration Services

  • Fire, Smoke & Soot
  • Water Removal
  • Mold Removal
  • Dehumidification
  • Catastrophic Storm Response
  • Move Outs
  • Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning Services

  • Air Ducts & HVAC
  • Biohazard, Crime Scene & Vandalism
  • Carpet & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls & Hard Floors
  • Deodorization

For the last 20 years, the next 20 and beyond, SERVPRO of Park Cities is here to help with all of your restoration needs. Whether for a home or a business, consultation or emergency, call us anytime at 214-522-3000.

Park Cities Flood Damage

1/31/2020 (Permalink)

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When it comes to floods, almost no where in the US is immune to the damage that they can cause. Whether we are given an ample amount of time to prepare or we are suddenly hit by surprise, floods can leave behind large amounts of damage. In fact, 1 inch of flood water can leave behind $27,000 worth of damage in the average home.  Aside from the dangers to the home there are also many personal dangers. 

Flood Safety Tips:

  • Stay away from floodwaters, if you come up on high waters it’s important that you turn around and find higher ground. Waters up to 6 inches moving fast enough can sweep the average person off their feet.
  • Follow the same caution when it comes driving. If you cannot quickly retreat get out of the car and find higher ground. Most cars can actually be swept away by less than 2 ft of water.
  • Always keep children away from water from any water damaged area. A child’s curiosity is a wonderful thing, but in the cases of things that are potentially dangerous we must do all we can to keep them safe. They are almost always unaware of the dangers that exists in contaminated waters and most of the dangers are invisible to the eye, so its best to keep them away from it all together. 

If you do ever find yourself dealing with flood and water damage you can count on your SERVPRO of Park Cities. Minor floods have the potential to cause major damage to a structure if not handled correctly. SERVPRO of Park Cities is properly equipped to take on any size disasters.Give us a call at 214-522-3000

Be READY for the new year in Park Cities.

1/29/2020 (Permalink)

A SERVPRO professional providing a detailed explanation of services to a customer. Let the professionals help you be READY.

A new year means new beginning. It’s in these new beginnings that we need to remember to take care of the things important to us, and for a lot of people that includes their homes. When emergencies happen in your homes you’re left with very little options. SERVPRO offers some of  the leading services in the industry when it comes to home restoration.  Preparation is the best way to minimize the aftermath of any disaster. Double checking and securing at risk areas in your home is the first and most crucial step to dealing with these unfortunate events. 

While in the Winter season it’s critical to remember the importance of leaving the faucets running slightly. Check the plumbing in the home for cracks and breaks in any of the lines. Christmas decorations and trees should be stored and put away properly. Give SERVPRO of Park Cities a call so you can learn more about the Emergency Ready Plan. The ERP is a no cost assessment your local franchise can provide for any facility at the end of which they will leave you with a detailed plan on the most efficient way to get back to business. The information provided to you includes full comprehensive information about your facility including, emergency contacts, shut off valve locations, and priority areas. While you get an idea of what your first steps are to take, it’s important that you call someone to get help ASAP. SERVPRO comes with over 50 years of experience and can be a big asset especially since we have already familiarized ourselves with the facility. 

Whether its water damage, storm damage, fire damage, or even mold SERVPRO of Park Cities can help. Give us a call at 214-522-3000 to assist you with all your restoration needs. 

Toilet overflow and the restoration process.

10/31/2019 (Permalink)

A master bathroom with water damage from and overflow toilet. Water damage from a toilet is more than any of us wanna handle. Let the professionals at SERVPRO of Park Cities take care of it the right way.

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of Park Cities anytime at 214-522-3000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Winter Fire Safety

10/29/2019 (Permalink)

Fire fighter inspecting a home chimney fire. Maintaining safety during the winter months is very important. Don’t let the cooler weather get your guard down.

Many people may not realize, but the risk for house fires increases dramatically during the winter months. As we spend more time indoors, particularly during the holidays, our activities put us at a higher risk. These activities include everything from decorating with lights, cooking, burning candles, and even heating our homes. Follow these winter activity tips to create a safer environment in your house this season:

  1. Place any heating device at least 3 feet away from anything combustible (paper, clothing, etc.)
  2. Don’t leave heaters on when you are home alone or while you sleep. They should never be unmonitored.
  3. Check cords for frays or breaks, and always turn off the heater if the cord or outlet begin to feel hot.
  4. Have chimneys inspected by a professional before use each year.
  5. Always make sure your smoke detectors are installed and working, but especially when you are going to be burning a fire.
  6. Keep any candles in sturdy containers that cannot be easily knocked over, and be sure to extinguish them before leaving the room.
  7. Be careful when using candles in decorations, make sure the flame isn’t too close to something that could ignite.
  8. Consider using battery operated candles to reduce your risk even further.
  9. Always unplug lights, or have them set up on a timer to automatically turn off.
  10. Keep trees away from heat vents and other heat sources.
  11. Make sure your tree stand can hold your tree securely, and that it can also hold about 3 days’ worth of water.

If you experience a fire at your home this winter call SERVPRO of Park Cities anytime at 214-522-3000.