Recent Posts

20 Years of Service

2/14/2019 (Permalink)

SERVPRO of Park Cities first opened its doors in 1997. For over 20 years, it has been our pleasure to serve all of the cleanup and restoration needs of the Park Cities area. Throughout the years, both our professionals and services have grown in their expertise and knowledge. Our employees are certified experts in all realms of the restoration world, you couldn't ask for a better team when it comes to the care of your home or commercial property. Our services now span from water and fire restoration to biohazard cleanups and air duct cleanings. We are ready, at a moments notice, to help the community in a variety of ways with an amazing team of highly trained professionals. To better understand the range of ways SERVPRO can serve you, check out our list of services:

Restoration Services

  • Fire, Smoke & Soot
  • Water Removal
  • Dehumidification
  • Catastrophic Storm Response
  • Move Outs
  • Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning Services

  • Air Ducts & HVAC
  • Biohazard, Crime Scene & Vandalism
  • Carpet & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls & Hard Floors
  • Deodorization

For the last 20 years, the next 20 and beyond, SERVPRO of Park Cities is here to help with all of your restoration needs. Whether for a home or a business, consultation or emergency, call us anytime at 214-522-3000.

Invisible Leaks

2/1/2019 (Permalink)

While some plumbing leaks are very easily noticed, others may stay hidden and cause extensive damage within in your home. This is a common issue in our modern day houses. The majority of our pipes are hidden by drywall and other structures, which is pleasing to the eye but not conducive to catching leaks. These hidden issues within our pipes can be the result of many different problems, from sediment buildup to acidic water, but are more commonly the result of worn down pipes due to old age. If these leaks go unnoticed for an extended period of time they can potentially lead to an unstable structure, or worse, mold. Time is key when putting a stop to water damage and mold growth, so if you suspect an "invisible" leak in your home you can follow these steps to try and suss it out.

  • Use your water meter
    • Make sure no water is used in your home for at least 20 minutes, and then go and check the leak indicator on your meter. If the indicator is moving, but no water has been used, then you possibly have a leak. To confirm the leak write down the numbers on the indicator, go an additional hour without any water use, and then check the meter again. If the numbers have changed then it is highly likely you have a leak. If a leak is still suspected then completely turn your water off in order to narrow down its location. If the indicator stops moving with the water off, then that means the leak is happening inside your home. If it continues to move then the leak is outside.
  • Use Your Eyes and Ears                         
    • Even when a leak has been confirmed via water heater it may still be difficult to find. Check all the places in your home where a leak would be typical, like sinks, showers, and toilets. Sometimes leaks can go unnoticed in these areas if they are small, especially those that come from toilets. Then walk around the house listening for dripping noises, check the spigots outside, and feel for moisture out in the yard. Walls, cabinets, and flooring should also be checked for discoloration or a musty smell.
  • Call the professionals
    • Once you think you have located the leak it is time to call in the professionals. A plumber can help fix the source of the issue, but you need a restoration company when it comes to the cleanup. Proper drying and removal methods are needed to insure the prevention of mold, along with the need for a mold test if it is already suspected.

Call SERVPRO of Park Cities at 214-522-3000 anytime if you have experienced a water damage in your home.

Why SERVPRO is the Number One Choice for Water Removal

1/29/2019 (Permalink)

When someone is dealing with a water damage in their home or business the restoration company they choose will determine
not only the outcome of the damage, but also the length of the restoration process and any other possible issues that
can arise. The longer an area remains wet, the higher the risk of mold growth. Dealing with any type of mold in a structure
is a long and potentially costly process. It is of the upmost importance to have a restoration company that understands
time is of the essence when dealing with any type of emergency cleanup, this is where SERVPRO come sin.

Our SERVPRO of Park Cities professionals have years of experience in cleaning and restoring homes and businesses
after water damages. With our large range of equipment, from rapid air movers to dehumidifers, and along with the knowledge
of our expert professionals, we can have a saturated home dry in no time at all. We offer 24-hour emergency services, and can be out to your house within a matter of hours.

If you experience a water damage in your home or business call SERVPRO of Park Cities anytime at 214-522-3000.

When to Call the Mold Remediation Experts

11/5/2018 (Permalink)

When mold growth occurs in a home there are certain signs that will alert you to its presence. If you notice any of these signs it is important to call the mold remediation experts at SERVPRO immediately. Time is of the essence when it comes to your home and mold, so the sooner the remediation process can begin the better. Here are some mold symptoms to look out for in your home:

1) A bad smell - odor is usually the first sign you may have a problem with mold growth somewhere in your home. While it can be hard to pin down exactly what the smell is, if there are any out of place smells in your home that will not go away mold is a possible cause.

2) A water leak - if you have recently experienced a water damage, no matter how small, your home is now at risk for mold. Mold requires certain conditions in order to flourish, and moisture is one of the key components to growth. If you notice the humidity is high in your home, if you notice paint peeling, or any discoloration on the wall or ceiling, you may have a leak somewhere. A leak is always a potential source for mold, so it is important to stop any leaks as soon as you notice them.

3) Discoloration - along with signifying a leak, wall and ceiling discoloration can also indicate mold growth. Mold can grow on most organic materials, so even discoloration on the grout between your tiles can serve as an alarm for mold.

If you suspect a water damage or mold in your home please call us anytime at 214-522-3000.

Restoration Process For A Toilet Backup

10/31/2018 (Permalink)

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of Park Cities anytime at 214-522-3000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Winter Fire Safety

10/29/2018 (Permalink)

Many people may not realize, but the risk for house fires increases dramatically during the winter months. As we spend more time indoors, particularly during the holidays, our activities put us at a higher risk. These activities include everything from decorating with lights, cooking, burning candles, and even heating our homes. Follow these winter activity tips to create a safer environment in your house this season:

  1. Place any heating device at least 3 feet away from anything combustible (paper, clothing, etc.)
  2. Don’t leave heaters on when you are home alone or while you sleep. They should never be unmonitored.
  3. Check cords for frays or breaks, and always turn off the heater if the cord or outlet begin to feel hot.
  4. Have chimneys inspected by a professional before use each year.
  5. Always make sure your smoke detectors are installed and working, but especially when you are going to be burning a fire.
  6. Keep any candles in sturdy containers that cannot be easily knocked over, and be sure to extinguish them before leaving the room.
  7. Be careful when using candles in decorations, make sure the flame isn’t too close to something that could ignite.
  8. Consider using battery operated candles to reduce your risk even further.
  9. Always unplug lights, or have them set up on a timer to automatically turn off.
  10. Keep trees away from heat vents and other heat sources.
  11. Make sure your tree stand can hold your tree securely, and that it can also hold about 3 days’ worth of water.

If you experience a fire at your home this winter call SERVPRO of Park Cities anytime at 214-522-3000.

SERVPRO Services and Commercial Properties

10/26/2018 (Permalink)

SERVPRO is well known for the excellence service we provide across the country when disaster strikes. From floods to fires, hail storms and hurricanes, and everything in between, SERVPRO is always there and ready at a moments notice to spring into action and help anyone return their home or business back to normal. However, there are many other times, outside of disastrous situations, where SERVPRO of Park Cities can be of service to your commercial property.

A clean work environment is vital to success in any business, and that’s where we come in. Along with our restoration services we also provide many beneficial deep cleaning services that can prolong the life of many aspects within a commercial property. Regular cleanings of both your carpets/floors and air duct systems can save you time and money. Especially when it comes to your HVAC system. We also provide general deep cleaning services, are specially trained in removing everything from difficult stains and bad smells to graffiti, and are licensed in biohazard cleanups.

For more information on our services please call us anytime at 214-522-3000.

Is Your Roof Storm Ready?

10/26/2018 (Permalink)

When it comes to our homes, and even commercial properties, our roofs are the first line of defense against storms. While spring is when severe storms are most likely to occur in North Texas, the long and cold rainy days we have during the winter often result in water damages when they penetrate through a roof that was not repaired after a heavy storm season earlier in the year.

In order to ensure your roof is ready for anything the weather may bring you should check for damage regularly. Missing shingles, signs of small leaks, or mold damage are some of the things you yourself can check for regularly, especially following a hard storm or consecutive bad weather days. If you suspect there may be any type of problem with your roof, you should call in roofing professionals that can give you a complete assessment. When the weather gets bad the last thing you want to worry about is whether or not your roof can hold up against a storm, so try to do regular inspections throughout the year and at least one professional assessment per year in order to protect your home.

If you have a water damage due to a roof leak at your home or business, call SERVPRO of Park Cities anytime at 214-522-3000. Our team can be onsite quickly to begin the restoration process as soon as possible.

Call SERVPRO for Mold

10/22/2018 (Permalink)

Mold spores are all around us always, but when presented with the right conditions mold can quickly turn into a disaster within your own home. That is why it pays to know as much about mold growth as possible. That way, if mold ever becomes an issue within your home you will recognize it quickly, and hopefully be able to put a stop to it before it causes extensive damage.

Mold Facts

  • There are over 10,000 species of mold.
  • Only about 5 species are commonly found in homes.
  • Mold’s purpose in our environment is to decompose organic matter, which is why mold loves growing in our homes (drywall, wood, fabric, insulation materials, etc.).
  • Mold growth can signal an unknown water damage.
  • Homeowner’s insurance may not cover mold damage, be sure to check in with your agent about what your policy covers before you have a mold problem.
  • Mold restoration damage in homes around the United States costs approximately 73 billion dollars a year.
  • Mold remediation services that we provide here at SERVPRO of Park Cities are the only way to guarantee mold growth has been completely removed from your home.

If you suspect mold in your home call SERVPRO of Park Cities now at 214-522-3000.

Act Fast for Water Damages

10/16/2018 (Permalink)

North Texas is expected to have an extremely wet and cold fall, and the last few days have been proving that prediction to be true. When an increase in the amount of rainfall is expected you can assume that there will also be a rise in water damages, especially when you add in possible low temperatures. Water heaters break, pipes burst, and rain causes some very unwanted flooding. If you experience a water damage in your home of business know that time is of the essence when it comes to the restoration process. Within just 24 hours mold can begin to grow, so ridding an area of moisture as soon as possible is vital in preventing further damage to your property.

  1. After noticing a water damage turn off the source to the water (if applicable).
  2. Call your insurance to submit a claim.
  3. Call SERVPRO of Park Cities at 214-522-3000.

Acting sooner rather than later can save you time and money, so call SERVPRO of Park Cities anytime for all of your restoration needs.