Billy is a Mold Remediation Manager and oversees on-site production services, including water extraction, fire cleanup, and mold remediation. Billy has worked for SERVPRO for twenty-two years. Over the course of his career with SERVPRO, Billy has obtained the IICRC Water Damage Restoration Certification, Applied Structural Drying Certification, Carpet Cleaning, Fire & Smoke Restoration, Carpet Repair & Re-installation, and the Commercial Drying Specialist Certification. He also holds a Mold Remediation Contractor License with the Texas Department of State Health Services.
Mindi Parker is a Crew Chief at SERVPRO of Park Cities. Mindi is responsible for restoration of water damage, fire damage, and many of the other services that we offer. Mindi has years of experience of in the industry and is a great leader out in the field with our technicians. She is a valued part of the team who always provides the best service to our customers.
Joey is a Crew Chief with 7 years’ experience in the restoration industry. He is very knowledgeable and has 2 certifications from the Institute of Inspection Cleaning and Restoration (IICRC): Water Damage Restoration and Applied Structural Drying. Joey is a great manager of projects and people.
Fellype is a Crew Chief who understands the importance of good communication and project management in any restoration situation. His customers and technicians feel confident when he is on the job. When he’s not working, you will find Fellype rooting for the Cowboys and the Rangers.
Guillemo “Memo” Villafana
Guillermo has been working with us since 2019 and was promoted to Crew Chief because of the quality of his work. He is a certified Water Damage Restoration Technician with great attention to detail and customers appreciate his calm leadership on-site.
Markus is a Production Technician with a great attitude and strong work ethic. He has been with our team for under a year and is already very knowledgeable and trustworthy. When Markus works on a project, you can be sure it will be done well, and with a smile.
James True is a Crew Chief at SERVPRO of Park Cities. James is responsible for restoration of water damage, fire damage, and many of the other services that we offer. James has years of experience of in the industry and has his Water Removal Certification from the IICRC. He is a valued part of the team who always provides the best service to our customers.
Roland is a Production Technician with a passion for fixing things. He works on-site as well as on our vehicles, keeping it all running efficiently. He has a great sense of humor and his Crew Chiefs always love having him on their project team.
Derrick is a Production Technician and works hard to make sure customers are happy with our work. He understands how important it is to be thorough and timely when working a restoration. He is trained to handle COVID deep cleanings and is an asset in any damage situation.
Anthony is a Production Technician who also keeps our warehouse organized and equipment serviced. He is new to SERVPRO but approaches each job with one goal in mind – ultimate customer satisfaction.
Melissa is a Job File Coordinator with an eye for detail and a passion for customer satisfaction. She helps with estimates and timeline management and always has a smile on her face when you visit the office.
Nancy is a Production Technician who embodies the SERVPRO philosophy of hard work and happy customers. She is great when it comes to keeping things on track and on budget.
Waid is a Production Technician who works hard to make sure projects run smoothly and customers are satisfied. He is new to SERVPRO and has already established himself as a hard worker and great teammate.
Maria is a Production Technician who helps keeps us and our customers all clean and germ-free. She is a hard worker and gets along well with everyone. Crew Chiefs love when Maria is assigned to their project team.
Rhonda is a Job File Coordinator. She creates detailed estimates, keeps the teams on track and manages both internal and external communications.. Rhonda is certified through the IICRC in (WRT) Water Damage Restoration
Paul Farwell, CPCU, MC, AIC, IICRC
Paul recently joined our team as an Estimator. With 20+ years as an Insurance adjustor he has in depth knowledge of both restoration and reconstruction project needs. He is professional and compassionate and takes excellent care of customers
Oscar is currently training to be a Production Manager because he embodies the SERVPRO commitment of “here to help.” He has experience in the construction field which has been instrumental in helping with the restoration side of the business. He is kind and knowledgeable and clients love him.
SERVPRO of Park Cities
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