Recent Posts

SERVPRO through out History.

2/14/2020 (Permalink)

A historic black and white photo of a SERVPRO professional and customer in front of an original franchise car. SERVPRO has and will continue to offer innovations in home restoration for more decades to come.

Many times when disaster strikes the home the biggest question we are left with is “What do I do next?” This is where SERVPRO comes in. When you are unaware of what kind of action to take in these situations SERVPRO can help guide you to the correct solution. SERVPRO offers time sensitive consultations where our professionals can get a good idea of the extent of damage done as well we what will be required to begin mitigation.

  SERVPRO offers 50+ years of professional experience with each franchise being owned and operated individually. SERVPRO of Park Cities first opened its doors in 1997. For over 20 years, it has been our pleasure to serve all of the cleanup and restoration needs of the Park Cities area. Throughout the years, both our professionals and services have grown in their expertise and knowledge. Our employees are certified experts in all realms of the restoration world, you couldn't ask for a better team when it comes to the care of your home or commercial property. Our services now span from water and fire restoration to biohazard cleanups and air duct cleanings. We are ready, at a moments notice, to help the community in a variety of ways with an amazing team of highly trained professionals. To better understand the range of ways SERVPRO can serve you, check out our list of services:

Restoration Services

  • Fire, Smoke & Soot
  • Water Removal
  • Mold Removal
  • Dehumidification
  • Catastrophic Storm Response
  • Move Outs
  • Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning Services

  • Air Ducts & HVAC
  • Biohazard, Crime Scene & Vandalism
  • Carpet & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls & Hard Floors
  • Deodorization

For the last 20 years, the next 20 and beyond, SERVPRO of Park Cities is here to help with all of your restoration needs. Whether for a home or a business, consultation or emergency, call us anytime at 214-522-3000.

Park Cities Flood Damage

1/31/2020 (Permalink)

An overhead photo of a full Servpro fleet. Let SERVPRO use its full knowledge of the industry to help you.

When it comes to floods, almost no where in the US is immune to the damage that they can cause. Whether we are given an ample amount of time to prepare or we are suddenly hit by surprise, floods can leave behind large amounts of damage. In fact, 1 inch of flood water can leave behind $27,000 worth of damage in the average home.  Aside from the dangers to the home there are also many personal dangers. 

Flood Safety Tips:

  • Stay away from floodwaters, if you come up on high waters it’s important that you turn around and find higher ground. Waters up to 6 inches moving fast enough can sweep the average person off their feet.
  • Follow the same caution when it comes driving. If you cannot quickly retreat get out of the car and find higher ground. Most cars can actually be swept away by less than 2 ft of water.
  • Always keep children away from water from any water damaged area. A child’s curiosity is a wonderful thing, but in the cases of things that are potentially dangerous we must do all we can to keep them safe. They are almost always unaware of the dangers that exists in contaminated waters and most of the dangers are invisible to the eye, so its best to keep them away from it all together. 

If you do ever find yourself dealing with flood and water damage you can count on your SERVPRO of Park Cities. Minor floods have the potential to cause major damage to a structure if not handled correctly. SERVPRO of Park Cities is properly equipped to take on any size disasters.Give us a call at 214-522-3000

Be READY for the new year in Park Cities.

1/29/2020 (Permalink)

A SERVPRO professional providing a detailed explanation of services to a customer. Let the professionals help you be READY.

A new year means new beginning. It’s in these new beginnings that we need to remember to take care of the things important to us, and for a lot of people that includes their homes. When emergencies happen in your homes you’re left with very little options. SERVPRO offers some of  the leading services in the industry when it comes to home restoration.  Preparation is the best way to minimize the aftermath of any disaster. Double checking and securing at risk areas in your home is the first and most crucial step to dealing with these unfortunate events. 

While in the Winter season it’s critical to remember the importance of leaving the faucets running slightly. Check the plumbing in the home for cracks and breaks in any of the lines. Christmas decorations and trees should be stored and put away properly. Give SERVPRO of Park Cities a call so you can learn more about the Emergency Ready Plan. The ERP is a no cost assessment your local franchise can provide for any facility at the end of which they will leave you with a detailed plan on the most efficient way to get back to business. The information provided to you includes full comprehensive information about your facility including, emergency contacts, shut off valve locations, and priority areas. While you get an idea of what your first steps are to take, it’s important that you call someone to get help ASAP. SERVPRO comes with over 50 years of experience and can be a big asset especially since we have already familiarized ourselves with the facility. 

Whether its water damage, storm damage, fire damage, or even mold SERVPRO of Park Cities can help. Give us a call at 214-522-3000 to assist you with all your restoration needs. 

Toilet overflow and the restoration process.

10/31/2019 (Permalink)

A master bathroom with water damage from and overflow toilet. Water damage from a toilet is more than any of us wanna handle. Let the professionals at SERVPRO of Park Cities take care of it the right way.

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of Park Cities anytime at 214-522-3000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Winter Fire Safety

10/29/2019 (Permalink)

Fire fighter inspecting a home chimney fire. Maintaining safety during the winter months is very important. Don’t let the cooler weather get your guard down.

Many people may not realize, but the risk for house fires increases dramatically during the winter months. As we spend more time indoors, particularly during the holidays, our activities put us at a higher risk. These activities include everything from decorating with lights, cooking, burning candles, and even heating our homes. Follow these winter activity tips to create a safer environment in your house this season:

  1. Place any heating device at least 3 feet away from anything combustible (paper, clothing, etc.)
  2. Don’t leave heaters on when you are home alone or while you sleep. They should never be unmonitored.
  3. Check cords for frays or breaks, and always turn off the heater if the cord or outlet begin to feel hot.
  4. Have chimneys inspected by a professional before use each year.
  5. Always make sure your smoke detectors are installed and working, but especially when you are going to be burning a fire.
  6. Keep any candles in sturdy containers that cannot be easily knocked over, and be sure to extinguish them before leaving the room.
  7. Be careful when using candles in decorations, make sure the flame isn’t too close to something that could ignite.
  8. Consider using battery operated candles to reduce your risk even further.
  9. Always unplug lights, or have them set up on a timer to automatically turn off.
  10. Keep trees away from heat vents and other heat sources.
  11. Make sure your tree stand can hold your tree securely, and that it can also hold about 3 days’ worth of water.

If you experience a fire at your home this winter call SERVPRO of Park Cities anytime at 214-522-3000.

Taking care of mold the right way

10/29/2019 (Permalink)

Mold infested wall SERVPRO of Park Cities specializes in professional mold removal.

When there's a water intrusion, like a roof leak or a broken water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Park Cities professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Step 1 - Call SERVPRO of Park Cities

The mold cleanup and restoration process begins when you call us, SERVPRO of Park Cities, at 214-522-3000. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Step 2 - Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold grows best in dark, moist areas with a food source (drywall, wood, etc.), so the areas that promote growth in homes are often out of sight. 

Step 3 - Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Step 4 - Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Park Cities technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Step 5 - Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Step 6 - Cleaning Contents & Belongings

SERVPRO of Park Cities cleans your furniture, decorative items, curtains and any other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also able to remove odors and deodorize using fogging equipment. 

Step 7 - Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of Park Cities Professionals understand mold growth, and have the training and equipment to remediate mold in your home or business. Call us now if you suspect mold growth in your home at 214-522-3000.

North Texas Tornado Damage in Park Cities

10/25/2019 (Permalink)

A local business collapsed and half under piles of rubble. Many homes were affected by this recent storm damage. SERVPRO of Park Cities is out offering their services to the community.

On October 20th 2019 tragedy struck the DFW metroplex in the form of tornadoes touching down in multiple cities. Some of the affected areas include, Richardson, Garland, Wylie, Dallas, and many others. The strongest of the tornadoes, classified as an EF-3 which had winds up to 140 mph, made it’s way through a densely populated area where many of the residents had heavy damage to or lost their property all together. The devastation to the homes and families is on a large scale but fortunately no deaths or missing persons have been reported.

Now what does this mean for Dallas residents? The clean up effort is well on the way with foundations such as the Red Cross setting up places to take donations. First responders were on the scene for the first 6 hours after the tornado making sure no one was trapped under collapsed rubble. Many families have had to relocate from their homes while insurance determines whether or not it is salvageable. SERVPRO of Park Cities is partnering with home owners and insurance companies and going out and assessing the damage to these homes. We provide restoration services as well as clean ups for water damage and storm damage. We also help residents move out of their homes while also storing and cleaning their items until they are ready to be moved back into the home.

Times of tragedy can be heartbreaking. SERVPRO of Park Cities, is here to take away some of that heartbreak. Give us a call at 972-496-2441.

SERVPRO Commercial properties services.

10/25/2019 (Permalink)

A servpro truck outside of First Methodist Church SERVPRO of Park Cities can improve the safety of you working conditions.

SERVPRO is well known for the excellence service we provide across the country when disaster strikes. From floods to fires, hail storms and hurricanes, and everything in between, SERVPRO is always there and ready at a moments notice to spring into action and help anyone return their home or business back to normal. However, there are many other times, outside of disastrous situations, where SERVPRO of Park Cities can be of service to your commercial property.

A clean work environment is vital to success in any business, and that’s where we come in. Along with our restoration services we also provide many beneficial deep cleaning services that can prolong the life of many aspects within a commercial property. Regular cleanings of both your carpets/floors and air duct systems can save you time and money. Especially when it comes to your HVAC system. We also provide general deep cleaning services, are specially trained in removing everything from difficult stains and bad smells to graffiti, and are licensed in biohazard cleanups.

For more information on our services please call us anytime at 214-522-3000.

Call SERVPRO of Park Cities for Mold

10/23/2019 (Permalink)

A Servpro professional working on mold removal in his personal protective equipment suit. DIY mold removal can be dangerous, let the professionals here at SERVPRO use the right tools to assist you properly.

Mold spores are all around us always, but when presented with the right conditions mold can quickly turn into a disaster within your own home. That is why it pays to know as much about mold growth as possible. That way, if mold ever becomes an issue within your home you will recognize it quickly, and hopefully be able to put a stop to it before it causes extensive damage.

Mold Facts

  • There are over 10,000 species of mold.
  • Only about 5 species are commonly found in homes.
  • Mold’s purpose in our environment is to decompose organic matter, which is why mold loves growing in our homes (drywall, wood, fabric, insulation materials, etc.).
  • Mold growth can signal an unknown water damage.
  • Homeowner’s insurance may not cover mold damage, be sure to check in with your agent about what your policy covers before you have a mold problem.
  • Mold restoration damage in homes around the United States costs approximately 73 billion dollars a year.
  • Mold remediation services that we provide here at SERVPRO of Park Cities are the only way to guarantee mold growth has been completely removed from your home.

If you suspect mold in your home call SERVPRO of Park Cities now at 214-522-3000.

Signs of internal water damage.

10/17/2019 (Permalink)

A bathroom toilet surrounded by slightly discoloring tiles indicating water damage. Water damage can be subtle. It’s important to know the signs and catch it before its too late.

While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

If you suspect a water damage in your home it is time to call in the SERVPRO of Park Cities experts. Call us for 24-hour emergency services at 214-522-3000.